Social Media Means
Photo: Ketut Subiyanto
The average monthly salary for a social media manager in Nigeria is between #87,000 to #105,000. The monthly salary varies based on some factors, including the level of experience, level of education, the employing company and general situation of the social media management industry.
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Read More »A social media manager is a person whose primary duty is to manage an organization’s social media networks. This is done by creating a social media strategy, creating quality content, studying analytics, enhancing customer support and managing the organization’s ad campaigns. To become a social media manager, you must have great communication skills, be a professional in the usage of most social media platforms and also earn a recognised degree. Social media management is usually a separate role in most large companies and organisations. However, in small and medium-sized enterprises (SMEs), social media management can be merged with some other marketing roles. The most common is social media marketing and digital marketing.
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Read More »Customer support skills: A social media manager should know how to politely reply to comments on posts, regardless of the nature of the comment. A comment by a member of the audience sounding like an insult should still be responded to politely. Good customer service will help an organization look professional. Visual eye: Most social media managers in Nigeria work together with graphic designers for their imagery and visual content. However, some social media managers can create their own if they have the tools and some basic skills. Either way, a good visual eye is needed to know which image to use and which one to not.
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Read More »Measuring progress of the company on social media platforms: Among the things that a social media manager does in Nigeria is the monitoring, tracking, analyzing and reporting the progress and performance of the organization’s social media channels. This is usually done with analytics and insight tools like Google Analytics and Facebook insights. Monitoring close competitors: Spying on the company’s or client’s competitors is one of the activities that a social media manager performs. Watching and spying on a successful competitor is a good way to stay ahead in the social media industry. Educating and training fellow employees: One of things a social media manager does is the training of other staff members on the usage of common social media platforms. Doing this will make all notable employees in your firm literate on social media. Also, promoting the use of social media in your company can allow in-house tasks. For example, if another employee is needed to assist you on a part-time basis, the company won’t have to recruit a new person. One of the already-existing employees can fit into such a position, since the knowledge needed for the role is already acquired. Performing certain tasks on behalf of the company: A social media manager frequently talks with the agency customers through social media. At times, it can also be through sending and responding to emails or dialing and receiving business calls on telephone. Budget management: A social media manager in Nigeria should be able to take a critical look at the company budget and the social media platform, and then come up with a budget that will suffice for all the social media activities and campaigns. Also, the social media manager is in charge of controlling the allocated revenue so that the company’s marketing will progress while spending as little as possible.
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