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What are modern management tools?

Modern management tools are a type of online collaborative app. Everyone working on a project can log in and see what task they are supposed to do and when. With certain permissions in place, individuals can also see what everyone else is doing, what is needed for them to get the work done, and when.

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With the number of management tools out there, finding one that suits your needs perfectly can get hard. But don’t worry, we have done all the hard work for you. In this article, we have curated a list of the best management tools you must know along with their best features. We have also suggested ways that you can find the right tool for your team as well as the features you need to look for based on what you are working on. Any tool that makes your work easier can be considered a management tool. Let’s say that you are building a house. It is a complex project in which tasks must be done in a particular order. You cannot put up windows if you haven’t put up walls. You will also have dozens of contractors working on the house and you need to know who is responsible for pouring the foundation, laying the tiles, and so on. You also need to see their availability and schedule them in the right order. The best way to handle such complex projects is to use a management tool. Modern management tools are a type of online collaborative app. Everyone working on a project can log in and see what task they are supposed to do and when. With certain permissions in place, individuals can also see what everyone else is doing, what is needed for them to get the work done, and when. While simple projects require nothing more than a to-do list, complex ones require proper planning, assigning tasks, setting deadlines, making sure that everyone sticks to them, and tracking the time spent. You also need to identify and delegate tasks properly according to their importance and that’s where the use of management tools comes in.

Customer Relationship Management Tools

Customer Relationship Management (CRM) enables companies to understand their customers and then carry out strategies based on that information. Here are the best management tools for CRM:

1. Salesforce

Salesforce connects sales to marketing, service, and beyond to help you get an accurate view of your entire business with thorough forecasts.

Top features of Salesforce:

Sales forecasting

Sales collaboration

Lead management

Email integration

2. Zoho CRM

Zoho CRM helps businesses reach out to prospects at the right time, engage with them across multiple channels, and close more deals. An interesting feature of this management tool is that you can turn normal tasks into contests and let your sales team compete on who sends the most emails or add the most notes.

Top features of Zoho CRM:

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Email integration

Campaigns for email marketing

SalesIQ for visitor tracking

Sales intelligence

Social media marketing

3. Hubspot CRM

Hubspot CRM helps you organize, track, and grow your pipeline with powerful sales, marketing, and service tools.

Top features of Hubspot CRM:

Automatically log sales activity

Manage pipeline with total visibility

Manage all leads in one place

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Change Management Tools

Change management tools enable companies to oversee the installation of new processes. It shows where and when trouble is likely to occur and helps you lay out a strategy for mitigating risks. Change management tools help companies through periods of organizational change and make the whole process as smooth and seamless as possible for everyone. Among other things, it makes it easier for companies to:

Focus on results

Overcome barriers to change

Communicate simple, powerful messages to employees repeatedly

Reorganize decision-making

Monitor progress continuously

Here are some of the best change management tools out there:

1. Whatfix

Whatfix gives users an interactive walkthrough of each process in the new technology through personalized training programs. This ensures minimal downtime during training and gets the employees up to speed as quickly as possible.

Top features of Whatfix:

Easy to create interactive walkthroughs

Step-by-step guidance on key processes

Personalized onboarding and training programs

Easy integration with help desk software

Customizable analytics dashboard

2. StarTeam

StarTeam helps bring together disconnected and globally distributed teams by acting as the single source of truth throughout each change process. It is mostly used by development teams to improve their software delivery process.

Top features of StarTeam:

Easy tracking of changes to source code, tasks, defects, and features

Central data warehouse for all types of digital resources

Impact analysis

3. Freshservice

Freshservice is a change management tool from Freshdesk. Its biggest advantage is its ability to integrate with its parent (Freshdesk) and sales (Freshsales) platforms.

Top features of Freshservice:

Analyze and mitigate risks

Built-in integrations with Freshdesk applications

Plan, track, and roll back changes

Project Management Tools

Project management tools help you manage your projects and team members effortlessly. The key features of project management tools, apart from basic task management are:

Project estimation

Project administration

Risk management

Collaboration

Resource allocation

Budgeting

Quality management

Here are some of the best project management tools out there:

1. Zoho Projects

Zoho Projects stands as one of the best simple project management tools out there to help you streamline your upcoming work and tasks with just a simple click.

Top features of Zoho Projects:

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Help teams create, collaborate, and communicate

Can be integrated with ZOHO CRM and other tools

Effective file management

Gantt charts

2. Teamdeck

Teamdeck enables you to assign your employees to different projects and create accurate timesheets.

Top features of Teamdeck:

Employee time tracking

Resource scheduling

Measure billable time

Leave management

3. Freshdesk

Freshdesk is a project management tool that helps businesses support the need of their customers. It is a popular choice for businesses to manage customers and increase customer engagement.

Top features of Freshdesk:

High customizability

Multi-channel and multi-product support

Integrated phone support, live chat, and game mechanics

Keep track of conversations

Supply Chain Management Tools

Supply chain management tools help you make sure that there is a continuous flow of stock into the business without any interruptions in the delivery. This ensures that the production process is not stopped indefinitely. These tools are essential for maintaining good relations with your dealers, suppliers, manufacturers, distributors, customers, and so on. Here are some of the best supply chain management tools out there:

1. SAP SCM

SAP supply chain management uses IoT and AI for efficient and faster supply chain management. It is also one of the only tools that enable you to design recyclable products and deliver them using sustainable practices.

Top features of SAP SCM:

Project portfolio management

Dashboards for status monitoring

Product quality compliance

Track and trace transport

Asset management, collaboration, prediction, and optimization

2. Oracle SCM

Oracle SCM uses blockchain and IoT features to optimize and automate the business supply chain. You can also check the progress of the team, orders, and customer experience all in one screen.

Top features of Oracle SCM:

Sales, supply, and operations planning

Transportation and warehouse management

Global trade management

Smart machine integration

Oracle autonomous warehouse

3. Logility

Logility is an AI-based tool that allows companies to optimize raw materials, leverage automation, evaluate sourcing, and so on. No matter the type or size of the business, Logility’s solutions can adapt to all of them.

Top features of Logility:

Cloud-based accuracy and transparency

Product sourcing and scheduling optimization

Replenishment strategies automation

Transparent onboarding of new vendors

Inline inspections and audit controls

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simplilearn.com - Best Management Tools You Must Know in 2022 - Simplilearn

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