Social Media Means
Social Media Means
Photo: Alex Green
What Are Social Media Skills? Social media skills are traits and abilities to create and convey marketing material on social media platforms to achieve a business goal. People who thrive in these positions normally understand how social media platforms work, are creative, and enjoy creating written or visual content.
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Read More »Social media has become one of the most effective marketing tools that companies can use. Because of this, it has become pretty important to have some kind of social media skills when applying for a job. Here are some social media skills that you should make sure you have when applying for a job.
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Read More »Social media management software. Whether you’re managing social media for one company or several, you probably know that scheduling posts in advance are one of the most effective strategies you can have. While you can usually do this from the platforms themselves, most businesses want to use third-party tools to help keep the content and analytics all in one place. While you don’t necessarily need to have used every management software out there, being familiar with one or two of the most popular ones like Hootsuite and Sprout Social will show potential employers that you know the basics and can figure out the software they prefer you use. Digital media. While different companies have different expectations for how much actual content curation you’ll do for them, it’s important that you’re able to cut together a simple video and take a well-framed photo. You’ll also become more valuable if you can do a quick touch-up on your photos and format files correctly for easy sharing and viewing without having to contact the IT or graphic design teams. Content management. While many larger companies may not require you to do much with their websites, smaller companies often have their social media managers handle tasks like putting videos and blog posts on web pages as well as on social media. If this is the case, they’ll want to know that you’re familiar with using systems like WordPress. If you’re going to be doing a lot of this work, learning basic HTML can also be helpful for troubleshooting and formatting. Plus, it’ll help you get into your IT department’s good graces, since they won’t have to help you every time you want to post something. Law and ethics. There’s no need for you to become a lawyer or even take law classes, but having a basic understanding of the rules 一 both written and unwritten 一 that govern social media is necessary to keep you and your company out of hot water. Every action, from sharing photos of employees and customers to handling nasty comments, requires some level of understanding about the ethical implications that come with it. Making sure you’re up to date in this arena is always a good idea, especially if you’re working for organizations that are government-run or deal with minors or sensitive data. Customer service. One of the biggest benefits of businesses having social media presences is that it allows customers to reach them more easily. This also means that it’s easier for them to post complaints and questions, however. As the social media manager, you’ll need to be able to demonstrate your ability to handle these issues. If you don’t have a system in place for taking care of these questions and comments, it’s a good idea to do some research on best practices and make one, especially before a job interview.
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Read More »Flexibility. Being able to turn on a dime and rework your social media strategy is an important skill to have, since this field works directly with people and technology, two factors that create ever-changing and ever-challenging work. In addition to these external influences, you also need to be ready to adjust to internal company changes. Whether it’s a crisis or a new marketing strategy, being able to rethink your entire plan at a moment’s notice and still keep a smile on your face is a skill that will make you a highly valuable asset to your employer. Problem-solving. In addition to being flexible, the best social media managers are able to think quickly on their feet and come up with effective and creative solutions. Whether it’s handling an incorrect post, finding ways to increase engagement or simply filling your calendar with content, having effective problem-solving skills is vital for anyone working with social media. This means being able to come up with your own ideas as well as knowing how to quickly research reputable tips and ideas. Time management. As with any job, knowing how to effectively manage your time and energy is important when dealing with social media. In this case, though, it includes setting time aside for batching your posts, knowing when you need to check your analytics, and scheduling time for strategic planning, whether that’s once a month, quarter or year. This skill is especially valuable if the company wants you to handle responsibilities beyond managing social media as well. Research and development. Because the world of social media is always changing, it’s important that you keep up with the current trends and best practices. Hiring managers will want to know that you can do this effectively. If you haven’t already, find a few publications or forums that are designed to update you as the industry changes and follow them closely. Check in regularly with each of the platforms to see what metrics they’ve added or adjusted, and then figure out how that affects you. This is not an industry where you can set it and forget it, so you need to be constantly improving and fine-tuning your work.
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