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What is Microsoft 365 scheduler?

Scheduler for Microsoft 365 is a service that lets you delegate meeting and appointment scheduling to Cortana, your digital personal assistant.

learn.microsoft.com - Scheduler for Microsoft 365 Overview
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Table of contents

Welcome to Scheduler for Microsoft 365

Article

12/01/2022

2 minutes to read

4 contributors Feedback

In this article

Important Scheduler for Microsoft 365 will stop working in August 2023. After that date, Scheduler won't be able to create or modify any meeting requests. Scheduler for Microsoft 365 is a service that lets you delegate meeting and appointment scheduling to Cortana, your digital personal assistant. Scheduler uses natural language processing to interpret emails sent to Cortana (cortana@yourdomain.com) to find a time to meet and send calendar invitations for the meeting organizer.

Scheduler:

Communicates with the meeting organizer and attendees by email in natural language.

Finds a time to meet when everyone is available.

Coordinates between external attendees based on the organizer’s availability.

Keeps the meeting organizer informed on scheduling progress and asks the organizer for guidance when needed.

Negotiates times to meet across up to two different time zones.

Sends the invitation to the meeting from the organizer.

Reschedules or cancels meetings booked by Cortana.

Works from any device with access to email.

Who can benefit from Scheduler for Microsoft 365?

Scheduler takes care of the time-consuming hassle of scheduling meetings so users can focus on more important things. If you regularly schedule small meetings with fewer than five attendees, you'll save time with Scheduler. Departments such as recruiting, sales, procurement, and legal can benefit from delegating meeting coordination to Scheduler.

How does Scheduler for Microsoft 365 work?

Scheduler uses a combination of artificial intelligence and human intelligence to complete scheduling requests that are received by emailing Cortana (Cortana@yourdomain.com). To use Scheduler, add Cortana’s email address to an email with the people you want to meet with and ask Cortana to book a meeting in natural language. In your request, tell Cortana how long and when you want to meet. For example, “Cortana, find 45 minutes for us to meet next week.”

After a user sends a meeting request to Cortana, the Scheduler service:

Finds a time to meet based on the availability of the organizer and attendees in the same tenant. If the organizer does not have access to availability of the attendees, Cortana negotiates a time to meet with those attendees by email. Once a mutually agreeable time has been found, Cortana adds a Teams meeting and sends out the calendar invites.

Pricing and licensing

Learn more: Scheduler for Microsoft 365 licensing

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Can you use Microsoft forms as a booking system?

The Microsoft Bookings app in Teams will be integrated with Microsoft 365 Forms to support your workflow for virtual visits from start to finish. Administrators and schedulers can enable the collection of pre-visit data for virtual visits by linking Microsoft 365 Forms to appointments in the Bookings app in Teams.

it.osu.edu - Mastering Office 365: Microsoft Forms will be integrated with Bookings in ...

Microsoft is improving the integration of its Bookings app in Teams for virtual meetings. The update will add Microsoft Forms to the Bookings integration, enabling users to ask for information from meeting attendees and share it securely with staff while maintaining industry-specific compliance requirements for security and privacy following institutional data policy requirements. The Microsoft Bookings app in Teams will be integrated with Microsoft 365 Forms to support your workflow for virtual visits from start to finish. Administrators and schedulers can enable the collection of pre-visit data for virtual visits by linking Microsoft 365 Forms to appointments in the Bookings app in Teams. We expect the new features to roll out beginning in the middle of this month and to be completed by the end of the month. It will be limited to the Desktop and Mobile Teams apps; this capability will be added to the web app in future releases You do not need to take any action to enable the update. This new feature will enable you to:

Link Microsoft Forms to the Bookings app in Teams.

Create a new appointment from Bookings app in Teams that will automatically include any Forms that you have associated to the Bookings. Include forms added to an appointment in the email confirmation that is sent to the attendee. Enable staff to view the status of Form submissions in the appointment details within the Bookings Teams app. Learn more about Forms, Bookings and Teams on Microsoft’s site. The Administrative Resource Center (ARC) also includes helpful information about using Teams at Ohio State. If you need additional help, the IT Service Desk offers 24-hour support, seven days a week.

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