Social Media Means
Social Media Means
Photo: Tim Samuel
1. Instagram Is More Mobile-Friendly. Given that it was a mobile-only platform for many years, and its narrower array of content types, it's no surprise that Instagram is a better mobile experience than Facebook. Facebook has come a long, long way in this regard, but Instagram is made for the phone, period.
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Read More »In 2012, $1 billion seemed like an awful lot to pay for Instagram, given that the photo-sharing network had just 30 million users But, Facebook was weak on mobile in those pre-IPO days, and the purchase of Instagram allowed an immediate shoring up in that area.Mark Zuckerberg was lauded for his commitment to keeping Instagram independent, and not just Frankensteining the technology into the parent Facebook app. Now, six years later, his quotes are even more interesting: “For years, we’ve focused on building the best experience for sharing photos with your friends and family. Now, we’ll be able to work even more closely with the Instagram team to also offer the best experiences for sharing beautiful mobile photos with people based on your interests. We believe these are different experiences that complement each other. But in order to do this well, we need to be mindful about keeping and building on Instagram’s strengths and features rather than just trying to integrate everything into Facebook. That’s why we’re committed to building and growing Instagram independently. Millions of people around the world love the Instagram app and the brand associated with it, and our goal is to help spread this app and brand to even more people.” Earlier this year, I reported on groundbreaking new data from Edison Research that found Facebook usage declined for the first time ever. The same survey uncovered that while Facebook diminished, Instagram flourished. I don’t think that’s an accident, and I don’t think it’s likely to change any time soon. In fact, I predict that by 2020, Instagram will overtake Facebook in total usage in the United States. Given that it was a mobile-only platform for many years, and its narrower array of content types, it’s no surprise that Instagram is a better mobile experience than Facebook. Facebook has come a long, long way in this regard, but Instagram is made for the phone, period. And with 80 percent of social content being consumed in a mobile environment, that structural advantage is significant. Again, this one isn’t a shock, since Instagram is where Zuckerberg and friends first incorporated the “stories” function that was stolen from inspired by Snapchat. Facebook has stories of its own now, but the interface tie between Facebook News Feed and Facebook Stories is murky and tenuous, at this point. Since the data was released, Snapchat has had their own problems with user growth and loyalty, driven by an endlessly changing interface, and a $1.3 billion dollar drop in valuation linked to a tweet from Kylie Jenner.
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Read More »But commerce on Instagram is woven so tightly into the experience, that it feels like a very natural extension of the platform. I’ve personally bought a bunch of stuff on Instagram, and the sophistication of the targeting algorithm is very strong. And the experience is going to get even better, for users and for advertisers. Just this week, Instagram announced that they are rolling out in-app payments, meaning that you can buy from the photo directly, without having to leave Instagram to visit a website. This is going to transform Instagram into a commerce powerhouse for products. From a marketing standpoint, the constant changes to Facebook’s display algorithm for News Feed make it increasingly difficult (some say futile) to try to gain organic reach for company posts. In comparison, while Instagram makes changes, to be sure, they are less draconian, and the brand/user coexistence on Instagram is much better overall. There are many brands whose content is genuinely a pleasure to encounter on Instagram. Not sure that’s often the case with brand Facebook posts. Due to the heavy emphasis on hashtags from the beginning, and the widespread use of five to 20 of them in posts, it’s easier to discover content that you like on Instagram. Because of the ability to get content “found” on the platform, publishers have flooded the hashtag system and gamed the system. As a result, the Instagram Explore tab has declined in quality recently. Mark Zuckerberg announced that a new Explore is on the way, with better curation. I’m not suggesting there aren’t trolls and misanthropes on Instagram—there are. But in comparison to Facebook, where even the banalest of posts seems to devolve into some sort of politics-laden, us versus them food fight, the discourse (as it were) on Instagram feels—at least to me—more consistently positive and uplifting. I’m not alone. An unscientific poll I launched on Facebook found that 87 percent of my friends (219 took the survey) believe that Instagram is the more positive social network.
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Read More »Of course, positivity alone isn’t enough for Instagram to overtake Facebook in usage. But social media is supposed to be fun. It’s supposed to be an escape. It’s not supposed to be the place you confront your demons, or your accusers, in most instances. Facebook Messenger is an unqualified hit. Adoption is soaring, and Messenger is perhaps the best real estate for branded interactions right now, powered by bots and chat (including from Convince & Convert partners like Intercom and ICUC). If, given the option, you could keep your messaging function and your social network in one app instead of two, wouldn’t you do so? I know I would. Just recently, the company announced that users will be able to use third-party camera effects and stickers. And, in a nod to Instagram’s present and future role as users’ preferred social network, they will be allowing users to share stories to Instagram from other apps, such as Spotify, GoPro, and others. This is also fascinating, as it sets up Instagram stories as the de-facto, highly flexible repository of users’ real-time experiences, even if those experiences were initially captured outside of the Instagram application. Facebook is still a behemoth and is the only social network that approaches ubiquity. But, Instagram is turning into a BETTER social network, in my estimation. If that continues, it’s entirely possible that Instagram becomes more popular than Facebook by 2020, at least among users in the United States.
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